Call now
Call now
J K Morgan Plumbing & Heating is a Gas Safe registered, Worcester Bosch accredited plumbing and heating business based in Staple Hill, Bristol. With over 40 years’ experience, Julian Morgan specialises in boiler installation, boiler replacement and full central heating systems for homeowners across Bristol.
We pride ourselves on honest advice, tidy workmanship and reliable service.
Almost all of Julian's work comes from repeat customers and recommendations. Over forty years, that is the only measure that means anything.
Julian Morgan has been working as a gas engineer since the mid-eighties, operating as a sole trader from 1 North Street in Staple Hill. The business has never advertised heavily and has never needed to. Almost all of the work comes from repeat customers and recommendations, which over four decades is the only reputation that actually means anything.
Working as a gas engineer since the mid-eighties, from the same base in Staple Hill.
The person who quotes the job fits it, and answers the phone afterwards.
Almost all work comes from repeat customers and recommendations.
Julian qualified and began working on gas at a point when back boilers behind the fireplace were still normal and condensing boilers did not yet exist in British homes. A good deal of what is now being replaced was fitted new during that period.
The business has operated from 1 North Street throughout, which is why the service area is the one it is. Everything within about ten miles is close enough to reach quickly, and Julian has worked in most of those streets more than once.
Accredited installer status is granted by the manufacturer after assessment of training and workmanship. It is what allows guarantees of up to twelve years on a new Greenstar, and it is why boiler repairs here are Worcester Bosch only rather than every make.
Both are separate qualifications carried on top of Gas Safe registration. The unvented ticket is a legal requirement for pressurised cylinders. The LPG ticket covers the villages around Bristol that never got a mains gas connection.
The business has never grown into a team, and that has been a deliberate choice. Customers who first called twenty years ago still get the same person on the phone, which is the whole reason the work keeps coming without advertising.
He works alone. The person who answers the phone is the person who surveys your home, fits the boiler and comes back if anything needs attention afterwards. No rotating cast of subcontractors, no call centre, no salesman in between.
If he cannot get to you until next week he will say so rather than booking you in and letting the day slide. Plenty of customers have been with him for twenty years or more on that basis.
No obligation and no pushy follow-up. A clear fixed price covering everything, with nothing added at the end. Dust sheets down before anything starts, the old boiler taken away, and the house left clean.
Cash or bank transfer on completion. No finance arrangement, so no commission is built into the price you are quoted. Monday to Friday 8am to 6pm and weekend mornings, covering Bristol and roughly ten miles around Staple Hill.
Registration number 198984, which can be checked independently on the Gas Safe Register. Anyone working on gas in your home should be able to show you a card with a number you can verify.
A separate assessment by the manufacturer covering training and standard of workmanship, and what allows guarantees of up to twelve years on a new Greenstar boiler.
The unvented hot water qualification is a legal requirement for installing pressurised cylinders. The LPG qualification covers properties off the mains gas grid. That pair rules out a good number of engineers, which is why some jobs in the villages around Bristol take several phone calls to place.
Being clear about this saves everyone time. No general plumbing, no bathrooms, no toilets or taps, no water leaks, no power flushing as a standalone service and no boiler finance. There are no emergency or out-of-hours callouts either.
Boiler repairs are Worcester Bosch only. Servicing and gas safety work cover every make. He would rather turn a job down than take it on outside what he knows properly, and he will tell you that on the phone rather than after a wasted visit.
The work divides into four areas, each with its own page setting out the individual jobs underneath it.
Installation, replacement, servicing and repair. Worcester Bosch accredited, which allows guarantees of up to twelve years on a new Greenstar that a non-accredited fitter cannot register on the same unit.
Whole systems, radiator work and unvented hot water cylinders. In older Bristol houses the radiators and pipework are often the real constraint rather than the boiler.
Safety inspections, landlord CP12 certificates, gas cookers, LPG and gas leak detection. All gas work must legally be done by a registered engineer.
Water heaters, hot water cylinders, immersion heaters and hot water faults. Not general plumbing, and he will say so on the phone rather than after a wasted visit.
Across all of it the approach is the same. A free survey before any price is given, one fixed figure covering everything, and the smaller job recommended where the smaller job will do. That is why the work keeps coming without advertising, and it is the only thing that has kept a one-man business going for four decades on the same patch.
Julian covers Bristol and roughly ten miles around Staple Hill. That radius is not arbitrary. Working alone, the size of the patch is decided by how much of the day goes on working rather than driving, and ten miles is what allows a service or a repair to be fitted in without a half-day charge attached to it.
There are no call-out charges and no travel costs added on top, wherever you are inside it. A job in Yate costs the same as a job in Staple Hill. The one part of Bristol not covered is the BS1 and BS2 city centre, where access and parking make a one-man operation a poor fit. The full list of areas is here.
Working hours are Monday to Friday 8am to 6pm and weekend mornings. There is no emergency or out-of-hours callout service, and that is worth knowing before you need one. If you smell gas at any hour, do not wait for an engineer: leave the property and call the National Gas Emergency Service on 0800 111 999.
Forty years in, the business still runs on repeat customers and recommendations rather than advertising. Some households have been with Julian for twenty years or more. That is the only measure of a trade business that has ever meant much, and it is the reason there has never been a sales team behind this one.
Registration number 198984. You can verify it on the Gas Safe Register website, and you are entitled to ask any engineer to show their ID card before work starts.
Julian works alone. The person who answers the phone surveys your home, fits the boiler and comes back if anything needs attention afterwards.
A separate assessment by the manufacturer covering training and standard of workmanship. It is what allows guarantees of up to twelve years on a new Greenstar boiler that a non-accredited installer cannot offer on the same unit.
No general plumbing, bathrooms, toilets, taps or water leaks. No power flushing as a standalone service, no boiler finance and no emergency or out-of-hours callouts. Boiler repairs are Worcester Bosch only.
Cash or bank transfer on completion. There is no finance arrangement, which means no commission is built into the price you are quoted.
Bristol and roughly ten miles around Staple Hill. The BS1 and BS2 city centre, Bath, Radstock and Weston-super-Mare are outside the area. See areas we serve.
A last word on why the business has stayed this size. Julian could have taken on engineers years ago and covered three times the ground. He has been asked often enough. The reason he has not is that the thing customers actually value, the same person answering the phone, surveying the house, doing the work and coming back if it needs it, is the first thing you lose when you grow. Forty years of repeat customers and recommendations across Bristol suggests that trade-off was the right one, and it is why there has never been an advertising budget behind the name.
Gas Safe registered heating engineer · Sole trader since the mid-eighties
Julian has worked on gas in Bristol for over forty years, from the same base at 1 North Street in Staple Hill. He works alone, so the person who answers the phone is the person who surveys the house, fits the boiler and comes back if anything needs attention afterwards.
He covers Bristol and roughly ten miles around Staple Hill, and writes the advice on this site from what he has seen in those houses rather than from a brochure.
Every job certified, compliant and safe.
Up to a 12-year guarantee on your new boiler.
A reputation built on quality workmanship.